Skills:

Definition:

Analytical ability

What steps to take when analyzing complex problems

Critical thinking

The ability to acquire information, analyse and evaluate it, and reach a conclusion or answer by using logic and reasoning skills.

Confidence

Freedom from doubt, belief in yourself and your abilities

Coping with multiple tasks

Research skills

Customer Care or Customer services skills

Career management

Career management

Skills development

Decision making

Planning - A position or opinion or judgment reached after consideration - The act of making up your mind about something.

Fluency in a second language

- - -

Handling Difficult Customers or Situations  

- - -

Interviewing Skills   

- - -

Information Management

- - -

IT Skills

- - -

Leadership skills

The skills and abilities to help people do a better job through coaching, facilitating, and by creating environments that support the aim of the organization.

Letter Writing   

Written communiction

Managing one's own learning

- - -

Management Skills   

- - -

Minute Taking   

- - -

Negotiating Skills   

The act of discussing an issue between two or more parties with competing interests with an aim of coming to an agreement.

Networking

The linking of a number of devices, such as computers, workstations and printers, into a network (system) for the purpose of sharing resources.

Numeracy

Numeracy refers to the use of numbers by workers and their requirement to think in quantitative terms in order to complete tasks.

Oral communication

Language - communication by word of mouth;

Planning

The determination of the goals and objectives of an enterprise and the selection, through a systematic consideration of alternatives, of the policies, programs and procedures for achieving them.An activity devoted to clearly identifying, defining, and determining courses of action, before their initiation, necessary to achieve predetermined goals and objectives.

Presentation Skills   

A show or display; the act of presenting something to sight or view; "the presentation of new data"; "he gave the customer a demonstration"

Problem solving

A method of learning in which students evaluate their thinking and progress while solving problems. The process includes strategy discussion--determining solution strategies to similar problems and pinpointing additional problems within the context of their investigation.

Project planning or management  

Management of a place involves making conscious choices about what happens to the place and taking action to make those things happen.

People Skills

The ability to interact

Research Skills

A systematic investigation, including research development, testing and evaluation, designed to develop or contribute to generalizable knowledge

Supervisory Skills   

A person directly responsible for overseeing the work in an organizational unit.

Telephone Effectiveness   

Verbal comuniction

Team Building or Team Work

The action or effort of people working together as a group.

Time Management   
Written communication or Writing Skills 

The skill of being able to organise and allocate time to activities, situations or tasks in such a way so that you use time effectively and achieve the required results without wasting time or being way-laid.